Telstra is believed to have lost its first T-Suite customer to Google more than a year after the telco announced a cloud computing alliance with Microsoft.
Microsoft offers email, collaboration, conferencing and a host of other applications via T-Suite. Because the software is available online, users do not have to install any programs on their computers.
A Brisbane shipping firm now pays a little over $US200 a month for Google Docs, $US800 less compared with what Telstra was charging it to use the Microsoft products.
The client's spsokesman said the company was paying about $US1000 a month for 50 users as part of its T-Suite contract.
The company wanted an archiving solution but claimed to have been given the run around.
"First of all, they (Telstra) pointed us to Microsoft, which meant we had to go to a Microsoft reseller that sells (software) licences for a specific product to tag on to the product we'd already signed up for. "It was painful," the spokesman said.
Their spokesman said the company sought to expand its mobile workforce and Google's real-time collaboration product was "light years ahead of Microsoft". A Telstra spokesman said the defection was the first he was aware of.
Next: Microsoft partner HubOne vs Google partner Bluepoint
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