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Kaseya unveils new products; Fuse Tech's Impact Awards win; SoftwareOne partners with AWS

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Friday October 31, 2025

Editor's Note

Today we bring you our 2025 State of the MSP Report by contributing editor Brad Howarth. It uses data from our MSP Index, interviews and other research to explore what's shaping the Australian MSP landscape.

The data in this report provides a snapshot of a subset of MSPs in Australia, with wider context through Brad's interviews with MSPs, advisors, analysts and others. We're continuing to grow this data to inform the analysis we provide you. You can contribute to our latest MSP Index industry survey here.

Thank you to everyone that contributed to this report and to its sponsors, NinjaOne, ConnectWise and HAT Distribution.

I'd welcome any feedback - you can contact me here.

- William Maher, Editor

The 2025 State of the MSP Report

"If we don’t disrupt ourselves then we will be disrupted."

Kaseya unveils new products at Kaseya Connect APAC 2025 in Sydney

Advancements in backup, an AI-powered Digital Workforce and more.

Impact Awards: Fuse Technology delivers full system for 500 users in three months

Built from the ground up with no room for delays.

Brad Howarth to unpack the next chapter for MSPs at Pipeline 2026

"Any MSP that's out there at the moment thinking AI is the path to salvation - no."

Microsoft Azure's services recovering after global outage

Seeing strong improvement in regions that were affected.

SoftwareOne partners with AWS

ACIC introduces biometric identification system via IDEMIA Public Security

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Partner Content

Automation over Accumulation: How NinjaOne Reframed MSP Economics

As MSPs face rising demands and shrinking margins, C4X Technology Architects shows how automation with NinjaOne turns efficiency into growth.

Modern MSPs Don’t Find Success Hiring More Hands. They Design Better Systems

As MSPs look to boost margins and control complexity, Mangano IT shows how platform-driven automation can outpace traditional hiring.

What should service providers look for in a cybersecurity platform?

Cybersecurity providers need licensing and consumption-based modes that enable them to offer their customers flexibility with a seamless, multi-tenant platform capability. Chris Zamagias, the Head of Partnerships and Alliances ANZ at Trend Micro, says Trend Micro Vision One brings comprehensive security coverage that protects endpoints, the network cloud, email and more that’s managed from a single platform that is easy to integrate with third party tools.

How does Trend Micro help partners achieve growth?

Chris Zamagias, the Head of Partnerships and Alliances ANZ at Trend Micro, says the company’s 35 years of experience in delivering market leading cybersecurity solutions delivers great outcomes for partners. It leverages experience in threat research and vulnerability management to provide a deeper level of threat detection and protection that partners can bring to their customers.

Events


Event Name	Location	Date
techpartner.news Benchmark Security Awards 2025	Doltone House, Hyde Park, Sydney, Sydney: City & inner suburbs (NSW)	November 06, 2025
techpartner.news MSP index - Sydney	techpartner.news MSP index - Sydney, Sydney: City & inner suburbs (NSW)	December 04, 2025

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